Permanent HR Administrator – Fidelity Vacancies
Job Description
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Fidelity Vacancies – HR Administrator
HR Administrator – Fidelity Vacancies
Job Description
The HR Administrator plays a key role in ensuring the smooth operation of the HR department by managing administrative tasks and supporting HR professionals in their daily functions. This role is pivotal in maintaining accurate records, supporting recruitment, benefits administration, employee relations, and HR reporting.
Organisational Structure
- Line Manager (1st Level): Regional HR Manager
- Subordinates (1st Level): N/A
Minimum Experience
1–2 years’ proven experience in an administrative and people-focused environment.
Minimum Qualification
- Matric / Grade 12 – NQF Level 4, Relevant
Preferred Qualification
- HR Certificate / Diploma or Bachelor’s Degree in Human Resources – NQF Level 05/06, Relevant
Key Responsibilities
Filing & Record Management
- Maintain accurate and up-to-date employee files daily.
- Ensure confidential employee records are properly managed and compliant.
Recruitment & Selection Support
- Assist HR Generalist with filling vacancies within 30 days.
- Support advertising, shortlisting, scheduling interviews, assessments, and conducting reference checks.
Benefits & Compliance
- Administer employee compensation and benefit plans.
- Ensure compliance with labor laws and company policies.
- Process terminations, UIF claims, provident fund claims, and assist with IODs as required.
- Implement and maintain HR policies and procedures.
Employee Relations
- Act as the first point of contact for HR queries.
- Address employee complaints promptly and with empathy.
- Manage employee communication across various channels (email, WhatsApp, notice boards).
Performance Management & Training
- Support managers in conducting employee evaluations and organizing performance reviews.
- Organize training and development programs for employees.
HR Administration & Reporting
- Maintain and analyse HR metrics, including turnover rates and departmental hires.
- Prepare and present reports and HR documents, including contracts and compensation lists.
- Ensure accurate updates of HR trackers and KPIs.
- Support end-to-end HR administrative functions as directed by the HR Manager.
General Responsibilities
- Maintain a tidy and organized workstation.
- Attend all required meetings and training sessions.
- Respond to emails daily and adhere to office hours.
- Support ad-hoc HR tasks, analyses, and projects as required.
- Stay informed on HR trends and industry practices.
Standard Operating Procedures
- Adhere to company disciplinary codes and SOPs.
- Uphold company values and ensure high standards of service.
- Provide timely feedback and ensure compliance across all HR functions.
Core Competencies
- Excellent verbal and written communication skills
- Action-oriented, results-driven, and proactive
- Strong planning, organizational, and analytical skills
- Attention to detail and accuracy (non-negotiable)
- Ability to work under pressure and adapt to fast-paced environments
- Effective team player with a positive attitude
- Strong negotiation and problem-solving abilities
- Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
- Telephone etiquette and client liaison skills
- Willingness to travel as required
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