Job Description

Sanlam Vacancies – Branch Manager

Branch Manager

Company: Sanlam Vacancies

About the Role

Sanlam Developing Markets (SDM), a wholly owned subsidiary of Sanlam Life Limited, is a leading financial services provider focused on the entry-level and emerging middle market. The business delivers simple, affordable solutions including funeral cover, savings products, life insurance, and personal accident plans.

As part of the Sanlam Life and Savings cluster, SDM operates within the SA Retail Mass division, driving accessible financial services and group schemes for a wide customer base.

Key Responsibilities

• Drive growth in customer base and revenue through effective branch strategy execution
• Lead, guide, and align Sales Consultants to achieve branch objectives
• Foster a strong service-driven culture to enhance customer experience
• Oversee daily operations and ensure efficient branch management
• Develop and implement branch business plans and sales strategies
• Deliver on sales targets while maintaining high service standards
• Ensure compliance with regulatory requirements, quality standards, and risk policies
• Manage all people practices including performance, development, and employee relations in collaboration with HR
• Plan and report monthly on sales and service activities
• Build and maintain relationships with key stakeholders including Area Managers, business partners, and community networks

Minimum Requirements

• Matric (Grade 12)
• RE1 and RE5 certifications
• 120 Wealth Management credits or a recognised tertiary qualification (FSCA approved)
• Class of Business accreditation (annual)
• Up-to-date Continuous Professional Development (CPD) compliance
• Minimum 5 years’ industry experience, with at least 3 years in a leadership role
• Proven experience in service management
• Insurance sales experience
• Credit and lending experience

Knowledge and Skills

• Strong sales strategies and execution capabilities
• Stakeholder engagement and relationship management
• Customer service excellence
• Understanding of regulatory frameworks and compliance requirements
• Knowledge of insurance products
• Leadership and people management skills
• Strong business acumen and analytical thinking
• Computer literacy and data analysis skills
• Project management capabilities
• Excellent verbal and written communication
• Ability to motivate teams and exceed targets
• Strong organisational and problem-solving skills
• Adaptability and resilience in a changing environment

Key Competencies

• Innovation and continuous improvement
• Customer-focused mindset
• Results-driven approach
• Collaboration and teamwork
• Resilience and adaptability

What We Offer

• Competitive salary with performance-based incentives
• Comprehensive employee benefits
• Career growth opportunities within a dynamic organisation
• Supportive and collaborative work environment
• Continuous training and professional development

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