Job Description

Value logistics – Warehouse Supervisor

Warehouse Supervisor – Value Logistics

Purpose of the Job
The Warehouse Supervisor is responsible for overseeing and controlling end-to-end picking operations and inventory control within the warehouse. This role manages permanent and outsourced picking teams, ensuring strict adherence to processes, productivity targets, safety standards, and system-driven picking. The Warehouse Supervisor plays a critical role in driving efficiency, accuracy, discipline, and cost-effective service delivery while supporting overall warehouse performance.

Key Responsibilities

Operations

• Supervise, guide, and support permanent and outsourced picking teams
• Maintain a controlled, disciplined, and efficient working environment
• Conduct daily check-ins to review progress, productivity, and operational challenges
• Ensure all picking activities comply with approved processes and warehouse standards
• Enforce system-driven picking and correct stock selection from designated bays
• Perform random accuracy checks on items and quantities
• Ensure productivity targets and picking deadlines are consistently achieved
• Coordinate with warehouse planners to align picking activities with dispatch schedules
• Prevent delays that may result in additional transport costs or customer service issues
• Monitor picking equipment to ensure availability and safe working condition
• Ensure administrative processes within the picking function are correctly followed
• Compile daily reports on productivity, accuracy, delays, and operational challenges
• Maintain accurate records of staff performance and process deviations

Warehouse Supervision

• Lead, train, and motivate picking teams to achieve high performance
• Enforce company policies, health and safety standards, and disciplinary procedures
• Conduct regular team meetings and toolbox talks
• Provide ongoing feedback and coaching to support continuous improvement

Reporting and Documentation

• Prepare daily and weekly reports on productivity, accuracy, and inventory performance
• Monitor and track KPIs including order accuracy, picking turnaround times, and stock variances
• Maintain documentation to support internal controls and external audits

Health and Safety Compliance

• Ensure full compliance with occupational health and safety regulations
• Conduct risk assessments and implement corrective actions
• Maintain a clean, organized, and hazard-free working environment

Housekeeping

• Ensure the warehouse remains clean, orderly, and safe at all times
• Keep aisles, picking areas, and storage zones free of obstructions
• Implement and enforce daily housekeeping routines
• Monitor hygiene, waste disposal, and packaging management standards
• Conduct regular inspections to identify and address safety or cleanliness risks
• Ensure tools, equipment, and PPE are stored correctly and maintained in good condition

Minimum Requirements

• Grade 12 (Matric)
• Diploma or Degree in Logistics, Supply Chain, or a related field (preferred)
• Proven picking experience within a warehouse environment
• Exposure to supervisory or team leader responsibilities

Skills and Competencies

• Strong supervisory and people management skills
• Knowledge of WMS, MS Office, and inventory control practices
• Good literacy and numerical skills
• Strong planning, coordination, and organizational abilities
• System-driven and process-focused mindset

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