Job Description

Dischem Vacancies – Casual Cashier

Casual Cashier – Dischem Vacancies

Dischem Vacancies is building a talent pool of reliable Casual Cashiers to support future staffing needs. This opportunity is ideal for customer-focused individuals who can deliver a world-class point-of-sale experience while accurately processing transactions on the Dis-Chem operating system in line with company policies, procedures, and fraud prevention standards.

Purpose of the Role

To support excellent customer service at the point of sale by accurately recording customer transactions in accordance with Dis-Chem standard operating procedures, ensuring zero tolerance for inaccuracies and minimising fraud risk.

Minimum Requirements

Essential:

• Grade 12 / Matric
• Minimum of 6 months’ experience in cashier or till operations
• Computer literate with working knowledge of MS Office
• Sound numerical skills
• Strong command of the English language
• Basic customer service skills
• Willing and able to work retail hours

Key Responsibilities

• Adhere to Dis-Chem customer service policies and procedures
• Build and maintain professional relationships with customers
• Report customer complaints and compliments to the Frontline Supervisor or store management
• Meet required customer turnover hourly targets
• Remain informed about current sales and promotions
• Ensure the safety of customers and colleagues at all times
• Apply Dis-Chem 5-star communication principles consistently
• Take responsibility for accurate cash flow management
• Ensure all line voids and price changes are authorised and signed off by a supervisor
• Process merchandise exchanges and authorised returns
• Accurately transact all purchases and process payments including cash, cards, vouchers, coupons, and other accepted payment methods
• Process all loyalty cards and accelerator partner programmes
• Place cash in the drop safe according to Dis-Chem SOPs
• Safeguard personal login codes and passwords and update them regularly
• Ensure all outgoing stock, items, and scripts are scanned and paid for
• Keep all money secure within the till at all times
• Handle daily takings confidentially and communicate only with management
• Identify and report suspicious behaviour to management
• Respond to customer queries regarding store merchandise
• Adhere strictly to Dis-Chem security policies and procedures

Competencies

Essential:

• In-depth knowledge of cash register operations and cash drawer maintenance
• Knowledge of processing sales, refunds, and payments
• Strong written and verbal English communication skills
• High level of accuracy and attention to detail
• Presentable and professional appearance
• Emotional intelligence and social awareness
• Accountability and integrity
• Strong problem-solving skills
• Ability to analyse basic reports
• Trustworthy and honest
• Effective time management skills

Advantageous:

• Proficiency in a third additional language

Special Conditions of Employment

• Willing and able to work retail hours
• Reliable transport or residence close to the store
• South African citizen
• Clear credit and criminal record

Remuneration and Benefits

• Market-related salary

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