Job Description

Dischem Vacancies – Assistant Store Manager Pool

Assistant Store Manager Pool – Dis-Chem Vacancies

About the Role
Dis-Chem Pharmacies is seeking a dedicated Assistant Store Manager Pool to support operations across Gauteng stores. This role focuses on assisting the Store Manager in overseeing daily store operations, managing staff performance, achieving store targets, and ensuring efficient inventory management. The successful candidate will also be responsible for analysing store data, preparing reports, and maintaining excellent customer service standards.

Minimum Requirements

Essential

• Grade 12 / Matric
• Minimum of 5 years’ experience in Retail or FMCG environments
• Experience across key retail departments including Receiving, Administration, Cash Office, or Sales Floor Management
• Minimum of 3 years’ experience in a supervisory role
• At least 2 years’ experience working with Unisolv, SAP, or Qlikview
• Previous experience using Kronos

Advantageous

• Relevant Retail or FMCG qualification

Key Responsibilities

• Manage day-to-day human resource administration including employee leave, working hours, and staff scheduling
• Oversee the performance management process and ensure personal development plans are implemented and monitored
• Ensure daily ordering processes are completed on time and maintain accurate stock levels
• Supervise the movement of stock from receiving to the sales floor
• Plan, coordinate, and manage biannual stock takes in collaboration with the Store Admin Manager
• Monitor and control store shrinkage
• Manage customer compliments and complaints effectively
• Ensure all customer requests and concerns are handled promptly and professionally
• Monitor merchandising standards and ensure all merchandisers follow Dis-Chem guidelines
• Coordinate promotional stock planning, implementation, and maintenance of displays
• Ensure all labelling, pricing, and store layout standards are maintained
• Support the Store Manager in achieving all operational and financial store objectives

Competencies

Essential

• Strong retail administration and store management experience including receiving, administration, capturing, till operations, cash office, stock control, sales floor supervision, and customer service
• Excellent command of the English language
• Basic financial knowledge including GP, mark-up, and VAT calculations
• Ability to communicate and interact effectively with suppliers, management, representatives, and staff
• Strong analytical and time management skills
• Proven ability to manage, motivate, and develop team members
• Honest, reliable, and trustworthy

Special Conditions of Employment

• Willing and able to work retail hours
• Willing to travel locally with a valid driver’s license and reliable transport
• South African citizen
• Clear credit and criminal records

Remuneration and Benefits

• Market-related salary
• Medical aid
• Provident fund
• Staff account benefits

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