Job Description

Pep Vacancies – Store Manager

Store Manager

Company: Pep Vacancies

Purpose of the Position
Lead a store team to achieve business KPIs by driving sales, controlling costs, minimising risks and stock loss, managing administration, and maintaining world-class store standards.

Key Responsibilities

• Drive sales growth by delivering exceptional customer service and maintaining world-class store standards
• Maintain store image through effective stock management, merchandising, and promotional execution
• Minimise stock loss by fostering a positive store culture and following security, stock, and cash handling procedures
• Manage operational costs in line with the company’s low-cost culture
• Ensure all store administrative duties are completed accurately and in accordance with company guidelines
• Lead, train, coach, and motivate a high-performing store team
• Maintain health, safety, and housekeeping standards throughout the store

Job Requirements

• Grade 12 qualification
• Proficient in English
• Relevant tertiary qualification (degree or diploma in business or retail management) is an advantage
• 1–2 years’ experience in a retail leadership role preferred
• Computer literate (Microsoft Office and/or Google GSuite)

Attributes Required

• Passion for retail and delivering a world-class customer experience
• High integrity and willingness to go the extra mile
• Excellent interpersonal, communication, and leadership skills
• Strong managerial capabilities with the ability to plan, lead, organise, and control operations
• Ability to perform under pressure in a fast-paced environment
• Flexibility to work retail hours

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