Job Description

Value Vacancies – Back Door Specialist

Back Door Specialist – Purpose of the Role

The Back Door Specialist is responsible for visiting assigned stores and distribution centres to ensure efficient back-door operations and minimise operational disruptions. This role focuses on building and maintaining strong relationships with store teams, distribution centres, and operational stakeholders, while proactively managing and resolving issues between back-door operations and Value processes.

Key Responsibilities

• Build, manage, and sustain effective relationships with store and distribution centre back-door teams
• Conduct at least one monthly visit to each assigned back door
• Understand and monitor back-door processes, including receiving, dispatch, and returns, to ensure compliance and smooth stock flow
• Maintain and update back-door and distribution centre requirements on a monthly basis
• Provide operational support to back doors by addressing issues and coordinating resolutions with relevant Value operations
• Drive corrective actions to completion within agreed deadlines
• Monitor, improve, and optimise turnaround times at back-door operations
• Manage and support the smooth processing of bookings, escalating potential risks that could delay vehicle offloading
• Promote and support the implementation of technology, systems, and integrations to improve efficiency and procedures
• Implement and manage processes aimed at reducing stock returns

Minimum Requirements

• Grade 12 (Matric)
• Qualification in Logistics, Warehousing, or a related field is advantageous
• Minimum of 2 years’ experience in retail and distribution centre back-door operations, audits, and delayed offloading problem-solving
• Own reliable transport

Skills and Competencies

• Computer literacy
• Strong written and verbal communication skills
• Excellent organisational and planning abilities
• Ability to identify discrepancies and operational gaps
• Strong data analysis capability
• Advanced problem-solving skills
• Effective negotiation and stakeholder management skills

APPLY NOW

38 total views, 1 today

Apply for this Job

Name *

Email *

Message *

Upload resumé (pdf, doc, docx, zip, txt, rtf)

Upload cover letter (pdf, doc, docx, zip, txt, rtf)

Is fire “hot” or “cold”? *